PAYMENT OF THE BALANCE
The balance of the payment must be paid at least six (6) weeks before your arrival. For bookings made within 6 weeks of arrival date, you will be required to pay the full amount at the time of booking.
In case of cancellation, then we shall be entitled to the following percentage of the total amount:
Up to 10 weeks or more before arrival = 30% deposit is refundable
From 10 weeks to 6 weeks before arrival = non refundable deposit
6 weeks or less before arrival = 100% (deposit & balance non refundable).
All cancellations or modifications must be sent to us by email at email@example.com
Security deposit will always be fully refunded.
ARRIVAL AND DEPARTURE TIME
Check-in time is 3pm
Check-out time is before 10am
In case of flight delays or inconvenience while travelling, clients should contact us at the earliest. Early check-ins or late check-outs must be approved prior to your arrival date and at least 48hours prior.